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Student Connect

Student Connect

Student Connect Vietnam offers simple ways to access student services and support. Explore answers to your questions or submit an enquiry by selecting from the categories below.

Student Connect Vietnam offers simple ways to access student services and support. Explore answers to your questions or submit an enquiry by selecting from the categories below.

Student Connect will be closed from April 30, 2025, and will re-open on May 5, 2025. Your enquiry will be handled on a first come first served basis. Please expect a delay in response during this time.

Student Connect Vietnam offers simple ways to access student services and support. Explore answers to your questions or submit an enquiry by selecting from the categories below.

Enrolment information

Courses or programs

Fees and finance

Results and graduation

Timetables

Appointments

Global experience programs

Other student services

Something else?

Student Connect operating hours

  • Online Portal: Log an enquiry 24/7 and we'll get back to you
  • Webchat Service: 8.30am-5.30pm, Monday-Friday, excluding public and university holidays
  • Phone Service: 8.30am-5.30pm, Monday-Friday, excluding public and university holidays 
    • +84 28 3776 1306 - Press 1
  • Walk-in service: 8.30am-5.30pm, Monday-Friday, excluding public and university holidays
    • Hanoi Campus: Handi Resco Building - Floor 1 - Room 1.1.009
    • Saigon South Campus: Beanland Building - Ground floor - Student common area

During particularly busy times, our phone line and webchat may close earlier than the listed time. This ensures we can answer existing queued enquiries before the service closes at the time listed. Alternatively, you can submit an enquiry via the online portal any time, and we will respond as soon as possible. 

Related links

IT support

How to address common IT problems and access IT support.

Student support

Help with your study goals, how to stay happy and healthy and general support and assistance.